Fair treatment and accommodation
You were treated differently from the person next door. Or you asked for a change — a ramp, a quieter place, a door you can actually use — and heard nothing. A steep stair with no ramp is one way that looks. The quiet part is the same: you asked, and the place did not move.
Describe what happened, in your own words. What you asked for. What you were told, or that you were not told anything. Add the address. This page does not say there was discrimination.
A draft can consider a letter to the office that fits, from official files only. It does not rule. This page names the problem. It does not decide that a rule was broken. You decide what to do next.